Shopify Marketplace Connect

The app works excellently. Listing items created in Shopify is done on eBay without any major delays.

Thanks to the very quick support from the support team, I learned a lot about the Marketplace Connect app that I would never have known just by reading the description.

Please note an important point that I discovered due to a change in the inventory of an archived item.

By changing the inventory of an archived item, the item activated in Marketplace Connect was automatically transferred to eBay.

The support team's analysis quickly identified the reason for the item being transferred to eBay, and I received important information about using Marketplace Connect.

--> As soon as the inventory is changed, the item is automatically uploaded to eBay if the item is active in the Marketplace Connect item list.

--> When the inventory is changed, the item's status is not checked. This means that even if the item is archived and hidden in the online shop, the item is uploaded to eBay.

--> Here is an excerpt from the email support team:
Marketplace Connect app uses Shopify as the source of truth for your products. The list of products that you see on Marketplace Connect > Listings page are all your products in Shopify regardless of their status (active, draft & archived). There is no way to delete a product within Marketplace Connect. To delete them, you have to delete directly in Shopify.

A product that was previously enabled in Marketplace Connect that became out of stock will become active again in eBay when stock get replenished in Shopify. The way to end the eBay listing is to disable it in Marketplace Connect.

Highly Recommended – Excellent Customer Support!
Anytime I’ve run into an issue or had a question, the support team has been quick to respond, friendly, and incredibly helpful. They genuinely care about resolving problems and making sure users have a smooth experience.
Whether it was a technical glitch or just needing help navigating a feature, they always followed up until everything was sorted.

The app is great and works really well. Customer service is easy to contact, and we set up a call quickly. Joy Velasco was kind and easy to talk to. She walked us through the listing process step by step, giving clear and detailed explanations. She was very patient and made everything easy to understand. Highly recommended!