Privacy Policy

Last Modified 5 May 2018

1) Introduction

This Privacy Policy is On Technology Pty Ltd’s (ABN 43 126 286 691) (including its brand ‘Codisto’) (henceforth “Codisto”) official policy relating to the collection and use of information from you. This policy explains how and why Codisto collects your personal information, how it is used, and what controls you have over our use of it. Codisto is committed to complying with applicable laws governing the collection and use of personal information and to protecting and safeguarding your privacy when you deal with us.

2) Acceptance

By you sending an email, using any website of Codisto, or by installing, accessing and/or using the products and services offered by Codisto, you consent to the collection of information in accordance with this Privacy Policy and other agreements between us. You acknowledge and agree that your use of Codisto’s websites or products constitutes your acceptance of this Privacy Policy and the General Terms of Use. 3) Types of information collected Codisto may collect a range of information in the ordinary course of its business activities, including personal and non-personal information, including your name, phone number, email, IP address, all relating to your use of Codisto’s products and/or services including websites.

4) Primary Purpose of collection

Codisto collects information in the course of its business activities in order to: a) carry on its business and to provide you with products and/or services; b) provide marketing and obtain feedback about our products and services; and c) deliver access to and contents of websites with improved efficiency and functionality. Without this information, Codisto may be unable provide its products and/or services to you.

5) How Codisto collects information

Codisto collect s information in two main ways: a) directly where you: i) buy or obtain a subscription to our products and/or services; ii) contact us to obtain support or make an inquiry in respect of our products or services; iii) submit your email address and other information for inclusion in our database; iv) browse any of Codisto’s active websites or domains. b) indirectly, for instance, via the placement of browser cookies or other analytical tools on computers and devices used by you. At or before the time we collect information, we will take reasonable steps to inform you about such collection, and draw your attention to this Privacy Policy, including Codisto’s Cookie Policy.

6) How your information will be used

You acknowledge and agree that Codisto may use or disclose information for the primary purpose for which it is collected, including but not limited to, i) provision of services and/or products, administration related thereto, fulfilment of orders placed by you, marketing and notification about changes to our services and/or products, and general record-keeping related to your use of our products and/or services, register and handle support, communicate with you or to comply with our legal obligations; and ii) may be disclosed on a confidential basis to our third party contractors, agents or to our suppliers related to the primary purposes; We may also use such information for a purpose related to the primary purpose of collection and where a reasonable ordinary person would expect that we would use the information in such a way. Where you provide personal information to us about another person, you warrant that you are authorised to provide that information to us, and that you will inform that person who we are, how we use and disclose their information, and that they can gain access to that information.

7) Disclosure of information

Your information will only be disclosed to parties outside of Codisto as set out in this Privacy Policy or as otherwise notified to you at the time of collection of the information. Codisto may be required to disclose your information where: a) we reasonably suspect that there is a threat to your health or safety or the public’s health or safety; b) we reasonably suspect that illegal or unlawful activity has been, is being or may be engaged in, and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities; and/or c) where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process).

8) Third party sources

Codisto’s website or other materials may contain links to websites owned and operated by third parties, who may collect personal information about you. Once you navigate away from Codisto’s webpage(s), this Privacy Policy no longer applies, and Codisto disclaims any responsibility for the privacy practices of such third parties, or the content they provide. You should always review the privacy policies of all third party with whom you interact.

9) Cross Border Transfer, Security and Storage

By accessing a Codisto website, or by installing, accessing or using Codisto’s products and/or services, you agree and consent to the cross-border transfer of information and/or data. Codisto uses third parties, including Amazon Web Services and Zendesk to host its emails, databases and systems on and has entered into suitable agreements to protect your data. Those providers are generally located in Australia, the European Union and/or the European Economic Area and/or the United States of America. Codisto uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of personally identifiable information, including having secure data networks protected by industry standard firewall and password protection systems. Data transmission over the Internet may not be secure and you transmit all information at your own risk. Upon receipt of your transmission, Codisto make every effort to ensure its security on our systems. You are solely responsible for keeping your passwords and/or account information secret, ensure your computer systems are up to date and implement antivirus and other protective measures.

10) Contacts, Access to and Correction of Personal Information

Codisto is committed to maintaining accurate, relevant and appropriate information about our customers, client and other stakeholders. You may contact us and/or request access to your information via email: privacy@codisto.com Codisto will review your request in accordance with applicable privacy laws and will provide you with access to a copy of the information it holds about you, and will permit you to update or change that information, unless:
  1. you cannot satisfy Codisto that you are entitled to access the information; or
  2. Codisto is entitled to refuse or withhold such access.
  3. If you are refused access, we will provide reasons for such refusal upon your request. For security reasons, Codisto will not disclose sensitive security details including such things as usernames, passwords or credit card information.

11) Complaints

If you have a complaint about our Privacy Policy or the collection, use or disposal of your personal information, your complaint should be directed by email (see contact details above). We will review your complaint and attempt to resolve it. If you are not satisfied with the outcome of this review, then you may request that an independent person investigate your complaint.

12) Changes to Privacy Policy

This Privacy Policy may be revised periodically without further notice to you and this will be reflected by the “last modified” notice above. Please revisit this page to stay aware of any changes. Your continued use of Codisto’s products and services, including this website constitutes your agreement to this Privacy Policy and any future revisions.