Shopify Marketplace Connect

I do not recommend this app. One day, it simply stopped working properly with Walmart. The authorization started disconnecting, linked listings became unlinked, and inventory stopped syncing correctly.

One minute the inventory is available on the marketplace, and the next minute it is gone without any action from my side.

Email support is also very poor. You may wait two or three days for a response, and sometimes they do not reply at all.

Stopped working for eBay, the provider knows about it and has advised they do not have a fix that works, it has been weeks now and thousands of customers have no connection working with eBay to sync quantity anymore. Such a shame, if they do get it working again, I will update the review, but 2 weeks now and no fix at all, eBay is simply not connected to Marketplace connect anymore. Has cost my business thousands of dollars and there is no compensation at all.

The app is completely broken on every single level, and there is zero timeline for it to be fixed. They are not even publicly announcing an outage. I haven’t been able to publish inventory to eBay for weeks. Yet random items are being published to Amazon, a channel I haven’t sold on in YEARS. Inventory that is selling is not linking. Now the last three days nothing being sold on eBay is reflecting on Shopify, so it shows I have $0 in sales in Shopify despite selling hundreds on eBay. It’s affected my seller status on eBay already because I was unaware this was an issue. It will affect my credit limit with Shopify because it’s based on sales. I’m having to manually update my inventory for every single sale I make. I have 400+ listings that are backlogged to list on eBay. I have 300,000 listings (100,000 on eBay) and I have no way to confirm my inventory. This is when I should be able to ramp up for holiday sales. It’s been broken for three weeks already. They are going to destroy my small business, and are offering zero guidance on when (if ever) this will be fixed.